Frequently asked questions

Please reach our sales representatives through
whatsapp +62 811-1211-1252 or just simply fill this form to make your order.

Yes we do! For more detailed information about customized orders, contact our sales representatives through
whatsapp +62 811-1211-1252 or fill this form.

The delivery time depends on the items you ordered. For more information, please contact our sales representatives through, whatsapp +62 811-1211-1252 or fill this form

Yes! Terry Palmer Hotelier branch office is located in Bali.

It’s best to air the towels and bed linens out regularly. In some cases, guests’ may or may not leave stains during their stays. Stains should be removed as soon as possible. The longer the stains sit in the fabric, the harder it is to remove.
We offer you Terry Palmer Laundry Service which covers the Jakarta-Tangerang area.

We recommend you wash the towels and bed linens before using it. The shrinkage will be reduced after washing the fabric and it will fit perfectly to your bed!

We recommend you to use liquid detergent to avoid stains in your towels or bed linens. Refrain using fabric softener for any towels and bed linens.

Yes! We do provide a laundry service, called Terry Palmer Laundry which covers the Jakarta-Tangerang area.